Big Journeys Begin With Small Steps – Member Journey Part IV

On this episode of “Side Affects,” McGohan Brabender’s Strategy and Innovation team wraps up the findings of the member journey research and discusses why employees no longer want the standard benefits package. Producer, Kenzie is joined by Director of Strategy and Innovation, Dave Homan who shares the issues members face when interacting with their benefits program. This episode explains how you can turn a “stressor” into a “delighter” and provides easy solutions employers can do to fix these issues. Understanding this new member journey can make the difference between employee retention and employee resignation! Join us in this final episode where the rubber meets the road and learn how examining your own benefits plan is the first step to a transformational change within your organization.